People who will be deaf or hard of hearing

• We’re going to present the customer to the Trip Attendant and also make new Journey Attendant familiar with the latest Customer’s means.
• We shall recommend the client that he/she must deplane from the their/the girl destination or which he/she should are nevertheless up to speed within an intermediate town. We can’t, yet not, ensure that he/she won’t deplane in the an advanced prevent in the event that he/she decides to do so.
• We’re going to assist the Customers away from their/the girl arrival gate so you can his/the girl deviation door if their/the girl schedule comes to a link. But not, the client must choose your/by herself due to the fact having asked assistance when he/she gets to the partnership airport.

Take note: We anticipate the client to follow our Staff Members’ guidelines having his personal Security and also the Security from anyone else.

• We do not bring custodial worry or stick to the client towards the routes or in the brand new entrance area prior to departure otherwise throughout a beneficial layover jak poslat zprávu nÄ›komu na hitwe.
• We really do not escort the customer to help you a particular cluster or view told you party’s character.

People who will be deaf or hard of hearing get name all of our Teletypewriter (TTY) matter, step one (800) 533-1305, and you can consult a southwest Airlines Buyers Member. Our Customers Agencies will help having and work out bookings and you can reacting general inquiries. Users get visited our very own Consumer Relationships Institution from Interaction Exchange Provider thru 711.

Whenever booking a different sort of scheduling, Consumers are able to use the new “Unique Guidance” connect to your Passenger Fee Facts webpage to indicate that he/this woman is deaf or hard-of-hearing. Whenever scheduling on the web, Customers may note that there clearly was a link (known with a question mark) you to definitely delivers an individual towards details of our very own principles to possess helping Individuals having handicaps. After the Customer features selected his/the girl choice(s), the consumer is always to simply click “Continue” and complete the scheduling techniques.

In the event that a scheduling had been created, follow on into the “Journey | Resorts | CAR” hook located on the best of our home-page. Following, pick “Would Bookings” regarding the “Flight” column, enter in the mandatory suggestions, and select “Continue.” Away from one webpage, click on the “Special Recommendations” hook up. Shortly after a customers possess extra their/the woman solution(s), the client is always to click “Continue” plus the suggestions could be protected on the Consumers reservation.

Users may also suggest all of us of every impairment-related traveling needs during the time of booking because of the cellphone or, in the event that a booking has already been produced, from the contacting step 1-800-I-FLY-SWA (1-800-435-9792) prior to traveling

We ask that Users that are deaf or hard-of-hearing and need guidance select by themselves and types of recommendations it wanted up on coming during the airport, at the gate, on-board the new aircraft, any kind of time partnership issues, and also at brand new destination. If the a consumer refers to his/their should our very own Customer support Broker during the deviation gate and to our Journey Staff just after agreeable the routes, we can make sure you establish a fair technique of telecommunications. We shall ensure that the Customers keeps timely access to the brand new same pointers agreed to most other Individuals regarding the entrance city and onboard the new routes (age.grams., boarding and baggage claim advice, schedule changes, airline safety information, etcetera.).

Users who happen to be blind or enjoys low vision

When reservation a unique booking, Customers can use the fresh new “Unique Guidelines” connect on the Passenger Fee Info webpage to point that he/she is blind or keeps reduced vision. When booking on the internet, People could possibly get notice that there is an association (known that have a concern mark) one directs the consumer toward details of all of our guidelines for helping People with disabilities. Following the Customers keeps chosen their/their alternative(s), the customer is to mouse click “Continue” and you can finish the reservation process. If a reservation was already created, just click for the “Trip | Hotel | CAR” connect found on the top your home page. Then, discover “Create Reservations” in the “Flight” line, type in the mandatory recommendations, and choose “Continue.” Out-of that web page, click on the “Special Assistance” link. Once a consumer has actually extra his/the lady solution(s), the customer is always to simply click “Continue” in addition to information is saved for the Users scheduling.